Continuous Quality Insights

Real Insights from Real Customers for Real Action

What is CQi?

CQi™ is your automotive resource management platform. This advanced quality solution reduces warranty costs, reduces risks, improves supplier quality, and improves loyalty and sales.

CQi was built with users in mind, it provides clear actionable data. Get the customer point of view from your custom feedback channels with Enprecis Group’s CQi.

Customer Experience Experts

Deliver reliability with initial quality and durability studies. Identify weaknesses in vehicles, prevent premature failures, and predict vehicle performance.

Industry Leaders in Innovation

We’ve been the pioneers of automotive industry innovations in customer experience technology from the very beginning.

Improve Supplier Quality

Drive accountability, and troubleshoot supplier performance issues by giving proper attention and resources to optimize partnerships.

Improve Loyalty

Understand how customers interact with their vehicle and how vehicle quality impacts customer satisfaction. Increase IQS scores. Increase satisfaction and retention.
Establish listening posts throughout the quality lifecycle.
Capture disparate data like standard sales to competitor programs.
Flexible, customizable and accessible design.
Prioritize changes and enhancements to produce the greatest return.

Why Do Businesses Choose CQi?

CQi is the innovative platform behind the world’s top Automotive brands — a flexible system to improve vehicle quality, reduce risk and supplier issues, and improve customer satisfaction. With expert support staff, CQi helps you get high value insights.

LET'S WORK TOGETHER

Revolutionize your Vehicle and Customer Experience Programs

DEDICATED AUTOMOTIVE EXPERTISE

As industry pioneers with years of embedded experience, our expertise speaks for itself